Cookies Policy

This Cookies Policy explains how Sikwati uses cookies and similar storage technologies on the website and inside the application.

Sikwati uses essential cookies for account access and product preferences. We do not use advertising cookies.

Authentication and session cookies: used to keep you signed in securely and protect authenticated areas of the application.

Workspace selection cookie: used to remember the active workspace you last selected so the app reopens in the correct context.

Security-related request state: cookies may also be used by the auth framework to protect login, logout, password reset, and other session-sensitive flows.

Theme and interface preferences may be stored so the product can remember choices like light or dark mode between visits.

If a cookie banner is shown, your consent choice may also be stored so we do not ask you again on every visit.

These preferences are used to improve usability, not for advertising or cross-site profiling.

If you allow analytics cookies, Sikwati uses Google Analytics 4 to understand page views, broad device and browser information, referral sources, and approximate location. We use this information to improve the website and do not send passwords, payment details, or form contents to analytics.

Analytics stays off until you consent. Sikwati does not use advertising, remarketing, or cross-site profiling cookies. You can change your choice at any time through Cookie settings in the footer.

Some integrated services you choose to use — such as PayPal for billing or Google for GA4/GSC OAuth — may set their own cookies as part of their own flows. Those cookies are governed by the third party's own policies, not by Sikwati alone.

For website analytics, Google processes the limited usage data described above only after analytics consent is granted.

If you follow external links or embedded flows from Sikwati to a third-party provider, that provider may collect data according to its own privacy and cookie practices.

You can control or clear cookies through your browser settings. Please note that disabling essential cookies may break login, session continuity, workspace persistence, or other core product behavior.

Where consent is required for a non-essential cookie, we will ask before setting it.